Otter.ai: Automatic meeting notes, summaries and action items
Checked · Compiled by AI for My Craft
Otter joins your calls or records in-person conversations, transcribes them live, and produces summaries with action items. Recruiters use it to stay present in interviews instead of typing notes; agents use it to capture buyer requirements during showings and calls. The searchable archive means 'what did they say about budget?' takes seconds to answer weeks later.
Otter.ai pricing 2026: what each plan costs
| Plan | Price | What it adds |
|---|---|---|
| Basic | Free | 300 transcription minutes per month, 30 minutes per conversation |
| Pro | $8.33/user/mo (billed annually), $16.99/user/mo billed monthly | 1,200 minutes per user, up to 90 minutes per meeting |
| Business | $19.99/user/mo (billed annually), $30/user/mo billed monthly | Unlimited meeting minutes, up to 4 hours per meeting, admin analytics |
| Enterprise | Custom — contact sales | SSO, SCIM, Otter API and webhooks; HIPAA compliance as an add-on |
Every plan below was read off Otter.ai’s own pricing page on 2026-08-15. Prices are in USD as the vendor lists them.
Pros and cons
- Live transcription with speaker identification
- Auto-generated summaries and action items
- Searchable archive of every conversation
- Accuracy drops with crosstalk and jargon
- Recording consent laws vary — always ask
Who is Otter.ai best for?
Never taking manual notes in interviews, calls or showings again.
We recommend Otter.ai in these guides: The 5 Best AI Tools for Real Estate Agents in 2026 · The 4 Best AI Tools for Recruiters and HR Teams in 2026 · The 5 Best AI Tools for Paralegals in 2026 · The 5 Best AI Tools for Bookkeepers in 2026
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