Meeting transcription

Otter.ai review: automatic meeting notes, summaries and action items

Pricing checked 2026-07-09

Otter joins your calls or records in-person conversations, transcribes them live, and produces summaries with action items. Recruiters use it to stay present in interviews instead of typing notes; agents use it to capture buyer requirements during showings and calls. The searchable archive means 'what did they say about budget?' takes seconds to answer weeks later.

Pricing: Free tier available · paid from $8.33/mo — Pro plan, billed annually; free tier 300 min/month.

Pros and cons

  • Live transcription with speaker identification
  • Auto-generated summaries and action items
  • Searchable archive of every conversation
  • Accuracy drops with crosstalk and jargon
  • Recording consent laws vary — always ask

Who is Otter.ai best for?

Never taking manual notes in interviews, calls or showings again.

We recommend Otter.ai in these guides: The 5 Best AI Tools for Real Estate Agents in 2026 · The 4 Best AI Tools for Recruiters and HR Teams in 2026

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